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Spectrum (2)

Contact Center Reporting

Spectrum Corporation is a leader in Unified Contact Center Reporting (UCCR). UCCR is a process of extracting real-time and historical data from contact center applications, transforming that raw data into information and publishing that information in useable reports for all levels of the contact center

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Datasheet PDF or ZIP
End-of-Support-Announcement-for-Spectrum-Software Versions (2) - EOS announcements - End of Life / End of Support End-of-Support-Announcement-for-Spectrum-Software Versions (2) : EOS announcements (PDF)
End-of-Life-Announcement-for-Spectrum-Hardware Products - EOS announcements - End of Life / End of Support End-of-Life-Announcement-for-Spectrum-Hardware Products : EOS announcements (PDF)

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