Problem Smith Group, information technology consultant Blue Chip

The Datasheet Archive - 100 Million Datasheets from 7500 Manufacturers.

Problem Smith Group, information technology consultant Blue Chip

Datasheet Thumbnail

Top Searches for this datasheet

Information Consultant Uses Lucent Technologies Unified Messenger Solution Enable Growth
Problem
Smith Group, information technology consultant Blue Chip corporations, headquartered U.K., found itself quickly outgrowing existing office space. rapidly approaching office capacity with employees, projected grow more than employees foreseeable future. enable further expansion, firm planned have staff telecommute from home from client sites. critical part consultancy's strategy provide staff with same access company systems data whether they were working off-site from office. Relying increasingly laptop computers access e-mails project files they were working remote workers still needed into firm's aging voice mail system their voice messages. This process logging onto separate systems both cumbersome inefficient. What they needed integrate voice mail e-mail into single system.
Solution
Smith Group already converted messaging platform Microsoft Exchange. were looking product that would replace existing voice mail system extend capability Exchange, Lucent Technologies Unified Messenger answer," says Tony Orsman, facilities manager Smith Group. "Unified Messenger gave that capability, more. Integrating voice mail, e-mail, common platform fits very neatly within strategy." Unified Messenger integrated seamlessly with Exchange, enabling users access manage their voice, e-mail, messages through single mailbox-accessible from phone. From phone location -whether office, home, client-Smith Group staff listen e-mail messages through text-to-speech reply forward e-mail with voice. They also print e-mails attachments faxes redirect faxes
Industry: Consultant Platform: Microsoft® Exchange Server Applications: Unified Messenger
convenient machine. using Unified Messenger their they listen voice mail reply forward e-mail voice messages. Additionally, they save organize voice, fax, e-mail messages same folders view print faxes. Unified Messenger proven save users over minutes day, which becomes directly transformed into added productivity, reduces ongoing annual costs percent, saves organizations enough money recoup their initial investment less than four months.
Lucent Technologies, headquartered Murray Hill, designs, builds, delivers wide range public private networks, communications systems software, data networking systems, business telephone systems, microelectronic components. Bell Labs research development company. more information Lucent Technologies Messaging Solutions, visit site www.lucent.com/octel. Lucent Technologies Inc. Messaging Solutions Group 1001 Murphy Ranch Road Milpitas, 95035-7912 2000 5590 www.lucent.com/octel
Lucent Technologies, Asia Pacific 2100 Lucent Technologies, Canada 8700 Lucent Technologies, Europe, Middle East, Africa 1252 Lucent Technologies, Central America, Latin America 3372 (U.S.A.) Lucent Technologies, U.S.A. 2000
Benefits
Smith Group realized number benefits from Unified Messenger. "Unified Messenger allowed seamlessly integrate voice mail into heavily e-mail oriented culture, thereby leveraging voice mail investment without changing people's work practices," says Orsman. "With many staff working off-site extended periods, it's enabled them keep touch effectively." From administrative perspective, Unified Messenger substantially improved upon system. Previously, outside supplier provided support voice mail system. integrating voice mail into Exchange, Orsman effectively cost-effectively support application house. "The system very straightforward manage," says Orsman. "Anyone familiar with Exchange administration will have difficulties with Unified Messenger." Unified Messenger provided another benefit addition simplifying access information remote staff. consultancy, selling benefits streamlined solutions," says Orsman. "It's very important practice what preach, Unified Messenger sets great example this with clients."
About Lucent Technologies
*The Radicati Group, Inc. 1999
©2000 Lucent Technologies. rights reserved. trademarks identified registered trademarks, servicemarks trademarks respectively. other trademarks properties their respective owners. above information based knowledge available time publication subject change without notice. Printed U.S.A. LT-MMR0958 3/00

Problem Smith Group, information technology consultant Blue Chip

Top Searches for this datasheet

Other recent searches