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EE-175
Visit resources http://www.analog.com/ee-notes email processor.support@analog.com technical support
Emulator Troubleshooting Guide
Contributed Kathleen Smith Linda Gray November 2005
Introduction
Most emulator problems resolved following advice this document. Analog Devices Processor Tools Support handles initial e-mail requests regarding problems with in-circuit emulators (ICEs). Many problems resolved e-mail. Authorization return unit reserved until other options have been exhausted. resolve problems e-mail, Processor Tools Support needs much information possible identify problem provide solution. recommendations this guide resolve most installation, connection, software problems. Please perform techniques described this document before contacting Processor Tools Support.
From this page, click Emulator Manuals will directed HPUSB, USB, HPPCI MSP430 Emulators User's Guide.
Analog Devices JTAG Reference (EE-68) Emulation Technical
working with custom board, ensure that conforms JTAG regulations, described EE-68 applications note [2]. EE-68 describes JTAG interface requirements targets using Analog Devices processors DSPs with embedded JTAG emulation support. available from site following URL:
http://www.analog.com/ee-notes
this page, will find EE-68 toward bottom long list application notes under Development Tools.
Online Help
Emulator Documentation
Available emulator documentation includes manual, applications note (EE-68), online Help, knowledgebase articles.
Emulator Manual
manual, HPUSB, USB, HPPCI, MSP430 Emulators User's Guide [1], describes emulator products. Previously, separate manual accompanied each type emulator. latest version this manual available Analog Devices (ADI) site
VisualDSP++® online (product) Help available from VisualDSP++ program group under heading VisualDSP++ Documentation. also access Help from within VisualDSP++ IDDE's toolbar choosing Contents from Help menu. Emulator-related information Help includes: VisualDSP++ Configurator (used align hardware target emulator)
Copyright 2005, Analog Devices, Inc. rights reserved. Analog Devices assumes responsibility customer product design application customers' products infringements patents rights others which result from Analog Devices assistance. trademarks logos property their respective holders. Information furnished Analog Devices applications development tools engineers believed accurate reliable, however responsibility assumed Analog Devices regarding technical accuracy topicality content provided Analog Devices Engineer-to-Engineer Notes.
Test utility (used test emulator's basic operation) locate this information easily Index Search panes VisualDSP++ Help. Help also incorporates tools manuals (software hardware) processor manuals, easily search across entire documentation set. Hardware Tool Manuals item Contents pane Help leads emulator manual.
Knowledgebase Articles
sure indicate exact step number that produced error. Provide full details error message received.
Installation VisualDSP++
VisualDSP++ 3.5, emulation tools included base VisualDSP++ installation. need perform separate software installation case previous software versions). VisualDSP++ 3.5, install emulation support selecting appropriate components during installation default, they selected).
Installation VisualDSP++ (and Later)
Another resource answers frequently asked questions Embedded Processor knowledgebase. This site following URL:
Licensing
order your emulator, must have following licenses: full (permanent) license. These serial numbers begin with "ADI". free Test Drive license (serial numbers that begin with "TST"). These licenses provide same functionality full licenses, limited time period. license. VisualDSP++ 4.0, third license type (serial numbers beginning with "KIT") provide 90-day, full-evaluation period. After days, emulation simulation become prohibited, connection EZ-KIT Lite® evaluation system available only Debug Agent.
VisualDSP++ (and later), emulation support installed automatically. installation software also installs emulator hardware device drivers automatically.
Installation Problems
encounter problems while installing device driver unsure whether driver been installed) check your computer's "Device Manager". Your emulator should listed under "ADI Development Tools". listed, double-click emulator display "Device Driver" properties, ensure that errors listed. there errors, record them together with installed driver version number send these details Processor Tools Support. your emulator listed, reinstall drivers manually (see below).
Manual Driver Installation
Installation
Perform hardware installation configuration using HPUSB, USB, HPPCI MSP430 Emulators User's Guide. When reporting faults, confirm that followed these procedures
Emulator Troubleshooting Guide (EE-175)
order manually reinstall drivers your emulator, need obtain correct driver files. depending your version VisualDSP++, these files located different locations.
Page
VisualDSP++
When first install VisualDSP++ 3.5, setup files emulator drivers unpacked your "temp" directory. location temp directory dictated TEMP environment variable. default, path
[install_drive]:\Documents Settings \[User_name]\Local Settings\Temp\ VisualDSP++
Emulator Tools
following tools included with VisualDSP++ emulation software installation:
VisualDSP++ Configurator
Before using JTAG emulator, must first your platform using this utility. VisualDSP++ uses platform description properly communicate with hardware.
Test.
VisualDSP++ (and later), emulator drivers found "Emu_Drivers" directory base installation path. default, this
[install_drive]:\Program Files\Analog Devices\VisualDSP++ 4.0\Emu_Drivers\
This utility ensures that JTAG chain intact.
VisualDSP++
have chosen install VisualDSP++ different location.
Installing Driver Manually
VisualDSP++ 3.5, these utilities available from VisualDSP++ program group, which accessible from computer's START menu Programs: Analog Devices Simply chose version using. From displayed program group, select Emulator Utilities.
VisualDSP++ (and later)
Open "Device Manager" locate emulator, which should located under "ADI Development Tools". emulator listed appears with yellow exclamation mark, driver installed properly must reinstalled. Double-click emulator. emulator Properties dialog appears. Select Driver choose Update Driver. When installer requests location from which install driver, navigate location (described above) that matches your version VisualDSP++. emulator installed properly cannot find under "ADI Development Tools", doing scan hardware changes from Device Manager. find unknown hardware, loading relevant device driver manually means procedure above.
VisualDSP++ (and later), Test longer stand-alone utility. functionality available VisualDSP++ Configurator. Invoke VisualDSP++ Configurator Clicking computer's START menu selecting Programs: Analog Devices:
VisualDSP++ 4.0: Configurator VisualDSP++
Choosing Session from Session menu VisualDSP++ IDDE, then clicking Configurator button ensuing Session dialog box.
Test Results
Before connecting emulator VisualDSP++, ensure that each action performed Test results "Pass".
Emulator Troubleshooting Guide (EE-175)
Page
When run, Test performs series actions (tests) reports status each action, follows:
Opening Emulator Interface
displays. mismatches found, error reported test fails. this test fails, contact Processor Tools Support provide details reported error.
Troubleshooting Tips Tricks
Opens emulator driver required operating system) turns emulator pod. this test fails, most common cause that emulator driver installed properly.
Resetting ICEPAC Module
Resets JTAG controller emulator hardware checks proper reset conditions. this test fails, there problem with Test utility itself. Reinstall emulation tools retry. this step continues fail, contact Processor Tools Support.
Testing ICEPAC Memory
encountered problems with while running Test connecting your board, please consider following questions suggestions. When reporting problem provide answers following questions well details troubleshooting that carried out. Does Test utility successfully, does fail point? When start Test, which LEDs emulator light running Test with emulator connected target board. which point does fail? Does JTAG voltage correspond JTAG voltage selected your platform Test? emulators, ensure that Device Test completes successfully still encounter problems when connecting your hardware connection drops when using VisualDSP++), running Test again, this time selecting Continuous Scan check box. This option loops Test continuously provides good test checking integrity JTAG controller. continuous-scan mode short while hour). Please also provide details failures encountered Processor Tools Support well letting know which session using connect your emulator. Refer VisualDSP++ Help information VisualDSP++ Configurator Test utility. HPUSB, USB, HPPCI, MSP430
Page
Tests memory JTAG controller emulator hardware verifies that locations read written also resets JTAG port each JTAG device located target hardware. this continuously fails, emulator faulty.
Determining Scan Path Length
Determines number different JTAG devices located target hardware which emulator connected. This accomplished placing devices BYPASS mode scanning single through chain. number devices scan path determined number shifts required move scan path. this test fails, could faulty, usually indicates problem with target.
Performing Scan Test
Tests integrity TDI-to-TDO scan path target hardware using each device's BYPASS register. Each time test runs, packets bytes shifted through BYPASS registers JTAG devices scan path. data shifted compared data received TDO. number bytes
Emulator Troubleshooting Guide (EE-175)
Emulators User's Guide also discusses JTAG frequency selection.
Target Connection Error 0x80004005
Click will asked whether replace this session. Select connecting this session clicking Activate.
JTAG Frequency Selection
encounter this error when connecting target. This general error regarding miscommunication between host target board. Some common causes this error include: session setup VisualDSP++ Configurator correct (wrong DSP/processor type, wrong emulator type, wrong ordering devices session settings, mismatch between target session [e.g., connecting ADSP-BF533 target using ADSP-BF535 session]) hardware state which emulator cannot connect. resetting hardware then reconnecting. target hardware powered powered correctly. emulator connected target. Ensure that pod's JTAG connector properly attached JTAG header target board. emulator state (e.g., enable stuck on). Reset running Test utility. session corrupt registry. This often overcome overwriting your existing session, follows: Start VisualDSP++ while pressing holding down CTRL your keyboard. After short while Session dialog will appear. Release CTRL key. Session dialog box, specify same options previously been configured, giving session same session name.
Emulator Troubleshooting Guide (EE-175)
Choosing JTAG Frequency Selection from Settings menu VisualDSP++ opens JTAG Frequency Selection dialog box, from which change rate which runs. After test successfully, click save selected frequency. This button available only when tests have passed selected frequency. tests fail, have shut down VisualDSP++ restart your session. Power cycle target prevent possible lock that occur frequency test fails. encounter problems launching VisualDSP++ certain frequency, delete your session VisualDSP++ create session. This resets default value MHz). Before connecting VisualDSP++, always test frequency Test. frequency fails, emulator (ICE) will work when connected VisualDSP++. HPPCI HPUSB support JTAG clock operation MHz. supports JTAG clock operation only MHz. More information JTAG frequency selection found HPUSB, USB, HPPCI, MSP430 Emulators User's Guide.
JTAG Voltage Detection
HPPCI only emulator that supports JTAG voltage detection. USB, HPUSB, MSP430 emulators support JTAG voltage detection. mode operation supported emulator depends connection methods
Page
used 14-pin JTAG header your target. More information this, including pin-out diagrams available from HPUSB, USB, HPPCI, MSP430 Emulators User's Guide.
Troubleshooting Hardware Basic Troubleshooting
Emulator problems often difficult confirm reproduce. Check following hardware items provide results Processor Tools Support.
Cables
Processor Tools Support must know which troubleshooting steps carried their results. Refer techniques listed this document, provide much detail possible. majority emulator problems resolved without returning emulator. Include required information time request; doing will speed problem resolution enable Processor Tools Support provide fast turn-around.
Warranty Details Proof Purchase
Ensure proper insertion. available, replace cables with known working cables.
Ports
available, another port. Note VisualDSP++ supports Windows VisualDSP++ does not. Also, HPUSB ICEs have interface therefore compatible with Windows
that
Emulators less than year within warranty. Repairs within that period free charge. must supply proof purchase returns that within warranty. Returns outside this one-year period must accompanied payment $300 (US) full emulator, $160 (US) POD-only repair. will unable offer repair service emulator that been used anything other than intended purpose tampered with way.
Form
Ensure that adequate resources working. available, emulator another
Code
demo program (example) provided with VisualDSP++ tools.
Power Supply
available, another power supply. Ensure that correct voltage being used.
Other Emulators
Contact Processor Tools Support obtain Emulator form. Fill this form, providing requested details. This ensures that have described troubleshooting measures carried well detailed answers questions listed this document.
Issue Number Return Address
available, another emulator same type another type) ensure that problem related particular unit incompatibility emulator type.
Returns Policy
enable Processor Tools Support issue (return material authorization) number, authorizing return emulator repair, ensure that have read following:
number valid particular customer emulator only. Each emulator must processed separately. number send back emulator that Analog Devices specifically authorized send back. Analog Devices will accept emulator without number.
Emulator Troubleshooting Guide (EE-175)
Page
References
HPUSB, USB, HPPCI, MSP430 Emulators User's Guide. 2.0, January 2005. Analog Devices, Inc. Analog Devices JTAG Emulation Technical Reference (EE-68). October 2004. Analog Devices, Inc.
Document History
Revision November 2005 Colin Martin October 2004 Linda Gray March 2004 Kathleen Smith October 2003 Kathleen Smith April 2003 Kathleen Smith December 2002 Kathleen Smith November 2002 Kathleen Smith Description Updated include latest revision VisualDSP++ including emulation features. More detail troubleshooting. URLs updated according redesign www.analog.com site. Updated current emulator hardware product offer Added Price Change updated emulator software support Added actual Tools Technical Support e-mail address USB-ICEs Added repair price, also note invalidating warranty, corrected URLs
Added HPPCI ICE; removed mention customer serial number
Added Emulator Serial Number
Initial release
Emulator Troubleshooting Guide (EE-175)
Page

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