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Quality

1995 Mar 21

Philips Semiconductors
General
TOTAL QUALITY MANAGEMENT Philips Semiconductors is a Quality Company, renowned for the high quality of our products and service. We keep alive this tradition by constantly aiming towards one ultimate standard, that of zero defects. This aim is guided by our Total Quality Management (TQM) system, the basis of which is described in the following paragraphs. Quality assurance Based on ISO 9000 standards, customer standards such as Ford TQE and IBM MDQ. Our factories are certified to ISO 9000 by external inspectorates. Partnerships with customers PPM co-operations, design-in agreements, ship-to-stock, just-in-time and self-qualification programmes, and application support. Partnerships with suppliers Ship-to-stock, statistical process control and ISO 9000 audits. Quality improvement programme Continuous process and system improvement, design improvement, complete use of statistical process control, realization of our final objective of zero defects, and logistics improvement by ship-to-stock and just-in-time agreements. ADVANCED QUALITY PLANNING During the design and development of new products and processes, quality is built-in by advanced quality planning. Through failure-mode-and-effect analysis the critical parameters are detected and measures taken to ensure good performance on these parameters. The capability of process steps is also planned in this phase. PRODUCT CONFORMANCE
Quality
1995 Mar 21